Understanding Payment Errors

If your payment has failed, here's a quick guide to help you identify the issue and how to fix it:

  • Insufficient Funds: Please ensure enough funds are available and retry the payment.

  • Invalid Bank Account Number: Verify your bank account details and update them as necessary.

  • Invalid Credit Card: Check your credit card's expiration date and ensure all details are current.

  • Invalid Transaction: Please contact your bank to authorize the transaction.

  • Payer Inactive: Reactivate your account by updating your payment details.

  • Stolen/Pickup Card: If your card is lost or stolen, update your account with new card details immediately.

  • Transaction Declined: Contact your bank to authorize the transaction or use an alternative payment method.

If you require further assistance or have specific questions about your payment, please reach out.